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Frequently Asked Questions
What is your shipping Policy?
For original works: Excluding holidays, expect about 48 hours to process your order plus shipping time. Shipping prices are displayed during check out in the check out menu. There are multiple options for shipping, including 2 day. If you have any questions or special requests (such as installation options) please get in touch with us, we're happy to help!
For prints: print orders are handled through our fulfillment vendor, their processing policy is listed here:
What is your Policy on Returns/Exchanges/Refunds?
For original work: If you are dissatisfied or have a reasonable complaint, message us within 7 days of receiving new artwork. We are happy to work with you to refund and/or exchange work if it doesn't meet your expectations.
For prints: Prints are fulfilled through another service. We don't offer exchanges/refunds for art prints.
How can I keep up with your new work?
Love our art/artists and want to know more? Follow us on social media @southwindartgallery and sign up for our newsletter here: http://www.southwindfineart.com/newsletter-sign-up-landing
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